96phd Terms & Conditions

1. Acceptance of Terms

1.1 These Terms govern your access to and use of the 96phd online gaming platform, including all games, features, promotions, and services offered through 96phd.net (the "Platform").

1.2 By completing the registration process, clicking "I Agree," or by otherwise accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

1.3 These Terms apply to all users of the Platform, including registered players, visitors, and any other persons who access the Platform in any capacity.

1.4 96phd reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms.

2. Eligibility

2.1 Age Requirement. You must be at least twenty-one (21) years of age to register for and use the 96phd Platform. This requirement is mandated by Philippine gaming regulations and is strictly enforced. By registering, you represent and warrant that you are 21 years of age or older.

2.2 Jurisdiction. The 96phd Platform is intended for use by persons located in the Philippines. You are responsible for ensuring that your use of the Platform complies with all applicable laws and regulations in your jurisdiction. 96phd makes no representation that the Platform is lawful or available for use in jurisdictions outside the Philippines.

2.3 Capacity. You represent and warrant that you have the legal capacity to enter into a binding agreement under Philippine law, that you are not acting on behalf of any third party, and that you are not a politically exposed person or subject to any sanctions that would prohibit your use of the Platform.

2.4 Exclusions. The following persons are not eligible to register or use the Platform: (a) persons under 21 years of age; (b) persons who have self-excluded from the Platform or from gambling generally; (c) employees, contractors, and immediate family members of 96phd or its affiliated entities; (d) persons accessing the Platform from jurisdictions where online gaming is prohibited.

3. Account Registration

3.1 To access the full features of the 96phd Platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

3.2 One Account Policy. Each individual may hold only one (1) registered account on the 96phd Platform. The creation of multiple accounts by a single individual is strictly prohibited. 96phd reserves the right to close all duplicate accounts and to forfeit any balances or bonuses associated with such accounts.

3.3 Identity Verification. 96phd may require you to verify your identity at any time, including at registration, before processing a withdrawal, or as part of ongoing compliance obligations. You agree to provide such documentation as 96phd may reasonably request, including but not limited to a government-issued identification card, proof of address, and proof of payment method ownership.

3.4 Account Accuracy. You are responsible for ensuring that all information associated with your account is accurate and up to date. 96phd shall not be liable for any loss or damage arising from your failure to maintain accurate account information.

4. Account Security

4.1 You are solely responsible for maintaining the confidentiality of your 96phd login credentials, including your username, password, and any two-factor authentication codes. You agree not to share your login credentials with any third party.

4.2 You agree to notify 96phd immediately upon becoming aware of any unauthorized use of your account or any other breach of security. 96phd shall not be liable for any loss or damage arising from your failure to comply with this obligation.

4.3 96phd will never ask for your password. Any communication purporting to be from 96phd that requests your password should be treated as fraudulent and reported to our support team immediately.

4.4 96phd reserves the right to suspend or terminate any account that it reasonably believes has been compromised or is being accessed by an unauthorized person.

5. Deposits and Withdrawals

5.1 Currency. All transactions on the 96phd Platform are conducted in Philippine Peso (PHP / ₱). 96phd does not accept deposits or process withdrawals in foreign currencies or cryptocurrency.

5.2 Accepted Payment Methods. 96phd accepts deposits and processes withdrawals via GCash, PayMaya / Maya, and Philippine bank transfers (including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank) and debit cards. 96phd reserves the right to modify accepted payment methods at any time.

5.3 Deposit Conditions. All deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted. 96phd reserves the right to return deposits made from unverified or third-party payment sources.

5.4 Withdrawal Conditions. Withdrawals will be processed to the same payment method used for the corresponding deposit, where technically possible. 96phd may require identity verification before processing any withdrawal. Processing times vary by payment method; GCash and Maya withdrawals are typically processed within fifteen (15) minutes, while bank transfers may take one (1) to three (3) business days.

5.5 Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal limits apply and are displayed within the Platform's cashier section. These limits may be adjusted at 96phd's discretion.

6. Bonuses and Promotions

6.1 96phd may offer bonuses, free bets, cashback, and other promotional incentives to registered players from time to time. All bonuses and promotions are subject to specific terms and conditions, which will be communicated at the time the offer is made.

6.2 Wagering Requirements. Bonuses are subject to wagering requirements unless otherwise stated. You must meet the applicable wagering requirement before any bonus-derived winnings may be withdrawn. Wagering requirements and eligible games will be specified in the relevant promotion terms.

6.3 Abuse of Bonuses. 96phd reserves the right to withhold, cancel, or reclaim any bonus or bonus-derived winnings if it determines, in its reasonable discretion, that a player has abused the bonus system, engaged in bonus hunting, or otherwise acted in bad faith in connection with any promotion.

6.4 Bonuses are personal to the registered account holder and may not be transferred. Only one bonus may be active at a time unless otherwise specified.

7. Wagering Rules

7.1 All wagers placed on the 96phd Platform are final once confirmed. 96phd does not accept requests to cancel or amend confirmed wagers except in cases of manifest error.

7.2 Manifest Error. In the event of a manifest error — including but not limited to incorrect odds, incorrect game outcomes, or technical malfunctions — 96phd reserves the right to void affected wagers and return stakes to the relevant accounts. 96phd's determination of what constitutes a manifest error is final.

7.3 Game Rules. Each game available on the 96phd Platform is governed by its own specific rules, which are accessible within the game interface. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall prevail with respect to gameplay mechanics.

7.4 96phd uses certified random number generation (RNG) technology for all digital games and live physical equipment for live dealer games. The integrity of all game outcomes is maintained in accordance with PAGCOR regulatory requirements.

8. Prohibited Conduct

8.1 You agree not to engage in any of the following conduct in connection with your use of the 96phd Platform:

• Providing false, inaccurate, or misleading information during registration or at any other time;
• Registering more than one account or assisting any other person in doing so;
• Using the Platform for any unlawful purpose, including money laundering or fraud;
• Attempting to manipulate game outcomes through the use of software, bots, scripts, or any other automated means;
• Colluding with other players to gain an unfair advantage;
• Exploiting software bugs, errors, or vulnerabilities for financial gain;
• Accessing the Platform from a jurisdiction where online gaming is prohibited;
• Allowing any third party to use your account;
• Engaging in any conduct that disrupts, damages, or impairs the Platform or its infrastructure;
• Harassing, threatening, or abusing 96phd staff or other players.

8.2 Any breach of this clause may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities.

9. Intellectual Property

9.1 All content on the 96phd Platform — including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall look and feel of the Platform — is the property of 96phd or its licensors and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the Platform.

9.3 The 96phd name, logo, and all related marks are trademarks of 96phd. You may not use any 96phd trademark without our prior written consent.

10. Limitation of Liability

10.1 To the fullest extent permitted by applicable Philippine law, 96phd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

10.2 96phd's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 96phd account in the thirty (30) days preceding the event giving rise to the claim.

10.3 96phd does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

10.4 Nothing in these Terms shall limit or exclude 96phd's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

11. Responsible Gaming

11.1 96phd is committed to promoting responsible gaming. We provide all registered players with access to deposit limits, session time alerts, cooling-off periods, and self-exclusion tools. These tools are accessible directly from your account settings.

11.2 Self-Exclusion. If you wish to exclude yourself from the Platform, you may do so by contacting our support team or using the self-exclusion feature in your account settings. Self-exclusion requests will be processed promptly. During a self-exclusion period, 96phd will take reasonable steps to prevent you from accessing the Platform.

11.3 Age Restriction. 96phd strictly enforces the 21+ age requirement. If we have reason to believe that a registered player is under 21 years of age, we will suspend the account pending age verification and may permanently close the account if the player cannot demonstrate that they meet the age requirement.

12. Suspension and Termination

12.1 96phd reserves the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe that you have breached these Terms, engaged in fraudulent or unlawful conduct, or if required to do so by applicable law or regulatory authority.

12.2 Upon termination of your account for cause, 96phd reserves the right to forfeit any balance remaining in your account to the extent permitted by applicable law. Where termination is not for cause, any verified balance will be returned to you via your registered payment method.

12.3 You may close your account at any time by contacting our customer support team. Closure requests will be processed within a reasonable time, subject to the completion of any pending transactions and compliance checks.

13. Governing Law and Dispute Resolution

13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

13.2 Any dispute arising out of or in connection with these Terms or your use of the 96phd Platform shall first be submitted to 96phd's customer support team for resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate Philippine regulatory authority or court of competent jurisdiction.

13.3 96phd operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Regulatory complaints may be directed to PAGCOR in accordance with its published procedures.

14. Amendments to These Terms

14.1 96phd reserves the right to amend, modify, or replace these Terms at any time. We will notify registered players of material changes via email or through a prominent notice on the Platform.

14.2 The amended Terms will take effect on the date specified in the notice. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

14.3 If you do not agree to any amended Terms, you must cease using the Platform and may close your account in accordance with clause 12.3.

15. Contact Information

15.1 If you have any questions, concerns, or complaints regarding these Terms or the 96phd Platform, please contact our customer support team. Our support team is available 24 hours a day, 7 days a week.

15.2 You may reach us by email at: [email protected]

15.3 For regulatory matters, you may also contact PAGCOR through its official channels as published on the PAGCOR website.